Warranty & Replacement Policy
Every device sold by Best Laptop Gallery is rigorously inspected by certified engineers.
Core Warranty Coverage
15 Days Replacement Warranty
If any internal hardware defect occurs within 15 days of purchase, we offer immediate replacement with a device of equal specification.
2 Years Service Warranty
Complimentary hardware diagnostics, internal dusting, thermal paste replacement, and servicing labor for 2 full years.
Battery & Adapter Guarantee
All pre-owned commercial laptops are guaranteed minimum 3 to 5 hours battery health, tested with genuine OEM chargers.
Lifetime OS Installation Support
Free lifetime Windows / macOS reinstallation, driver updates, and diagnostic checkups at our Mirpur-10 outlet.
Exclusions & Non-Covered Scenarios
- Physical breakage, screen cracks, or chassis damage caused after receipt.
- Liquid spillage or damage caused by high voltage power surges.
- Tampering with warranty void stickers or unauthorized repair by third parties.
- Software-related issues, malware, or third-party unauthorized BIOS flashes.
Need Warranty Assistance?
Bring your warranty card to our Mirpur-10 outlet or call our technical support line.